Privacy Policy

Privacy & Cancellations

Privacy Policy

Personal data and information collected through registration are destined to administrative use only.

Zmar is commited to respect the legislation on protection of personal data provided by the user, and to not to give away,
under any circumstances, this information to third parties.

The user can access online or request in writing his/her personal data, verify alterations and, if necessary, change it.
For that, the user must access the available option online or contact

Zmar also commits to adopting the necessary measures in order guarantee the safety of the user’s personal data against its abusive use or non-authorized access.

Terms & Conditions

To confirm your booking request, a deposit equal to 40% of the total amount of your stay is required;
The remaining 60% of your stay must be paid upon check-in;
Non-refundable rates: 100% of the amount must be paid upon booking.

Cancellation & Penalties on Deposits:
Up until 30 days before date of arrival – there is no penalty;
Up until 10 days before date of arrival – penalty of 50% of the deposit;
9 to 0 days before date of arrival – penalty of 100% of the deposit.

There is no deposit return.

Early Check-Out:
There is no payment return (please read the terms & conditions of re-usage).

Penalties Re-Usage (not applicable for Groups & Events):
The amount not reimbursed in any situation described above (except No-Shows)
can be compensated during low season in a period of 12 months upon date of cancellation.

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